Common Support Questions

Login Help

Accessing your AffiniPay account

Having trouble logging into your AffiniPay account?

Simply go to www.affinipay.com, and click the Log In button in the top right-hand corner. The username is your email address, along with the password you created when your account was confirmed. If you do not remember your login information, please click the “Forgot your password?” link at the bottom of the page. For further assistance, call our Technical Support line at 855.656.4685.

*If you do not receive an email, please check your spam folder.

Accessing Your AffiniPay Account

Add Payments to Your Website

Adding a payment page to your website is a great way for your clients to easily and quickly run their own payments with no additional effort on your end. Simply copy the HTML coding adjacent to the logo you would like to add, and paste it into your website coding. Then, replace the URL (http://www.yourlinkhere.com) with your business’ payment page link.

Pay your invoice with Visa, MasterCard, Discover, or American Express

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Visa, MasterCard, American Express, Discover

Pay Your Invoice with Visa, MasterCard, American Express, and Discover
<a href="http://www.yourlinkhere.com"><img width="240" height="90" alt="Pay Your Invoice with AffiniPay" src="https://www.affinipay.com/images/resources/payinvoice/pay-your-invoice.png"></a>
Pay Your Invoice with Visa, MasterCard, American Express, and Discover
<a href="http://www.yourlinkhere.com"><img width="240" height="90" alt="Pay Your Invoice with AffiniPay" src="https://www.affinipay.com/images/resources/payinvoice/pay-your-invoice.png"></a>

Visa, MasterCard, Discover

Pay Your Invoice with Visa, MasterCard, and Discover
<a href="http://www.yourlinkhere.com"><img width="240" height="90" alt="Pay Your Invoice with AffiniPay" src="https://www.affinipay.com/images/resources/payinvoice/pay-your-invoice-v-mc-disc.png"></a>
Pay Your Invoice with Visa, MasterCard, and Discover
<a href="http://www.yourlinkhere.com"><img width="240" height="90" alt="Pay Your Invoice with AffiniPay" src="https://www.affinipay.com/images/resources/payinvoice/pay-your-invoice-v-mc-disc.png"></a>
White background .gif

Visa, MasterCard, American Express, Discover

Pay Your Invoice with Visa, MasterCard, American Express, and Discover
<a href="http://www.yourlinkhere.com"><img width="240" height="90" alt="Pay Your Invoice with AffiniPay" src="https://www.affinipay.com/images/resources/payinvoice/pay-your-invoice.gif"></a>
Pay Your Invoice with Visa, MasterCard, American Express, and Discover
<a href="http://www.yourlinkhere.com"><img width="240" height="90" alt="Pay Your Invoice with AffiniPay" src="https://www.affinipay.com/images/resources/payinvoice/pay-your-invoice.gif"></a>

Visa, MasterCard, Discover

Pay Your Invoice with Visa, MasterCard, and Discover
<a href="http://www.yourlinkhere.com"><img width="240" height="90" alt="Pay Your Invoice with AffiniPay" src="https://www.affinipay.com/images/resources/payinvoice/pay-your-invoice-v-mc-disc.gif"></a>
Pay Your Invoice with Visa, MasterCard, and Discover
<a href="http://www.yourlinkhere.com"><img width="240" height="90" alt="Pay Your Invoice with AffiniPay" src="https://www.affinipay.com/images/resources/payinvoice/pay-your-invoice-v-mc-disc.gif"></a>

Helpful Payment Tips

Custom Payment Page
Learn more about our secure payment page and how it can work for your business.

Example Client Credit Card Pre-Authorization Form
This example form shows the ease of setting up pre-authorized or recurring payments with any client.

Example Third-Party Credit Card Pre-Authorization Form
See how easy it is for your clients to set up third-party credit card authorizations on their behalf with this example form.

Example Invoice
This example invoice illustrates the simple and professional services at your disposal with AffiniPay.

Preventing Chargebacks
Follow these tips to prevent your organization from facing a chargeback.

How to Read Your Merchant Statements
A complete guide to understanding your merchant statements.